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Refund Policy

Last updated: 1/28/26

Mierzwa Paving uses Wix Payments and other third-party payment providers to process online payments securely. This Refund Policy explains when refunds may be issued for payments made through our website or other accepted payment methods.

Eligibility for Refunds

Refunds will only be issued if services are canceled thirty (30) days or more prior to the scheduled service start date.

To be eligible for a refund:

  • The cancellation request must be submitted in writing (email or other documented communication)

  • The request must be received at least 30 days before the scheduled service date

Requests that do not meet these requirements will not be eligible for a refund.

Non-Refundable Payments

Payments are non-refundable if services are canceled less than 30 days before the scheduled service date, regardless of reason. This includes, but is not limited to:

  • Customer scheduling conflicts

  • Project scope changes

  • Weather-related delays or rescheduling

  • Material availability or supplier delays

Deposits and payments applied to administrative costs, scheduling, equipment allocation, or material preparation are non-refundable unless otherwise stated in writing.

Processing of Refunds (Wix Payments)

Approved refunds for payments made through Wix Payments will be processed back to the original payment method, in accordance with Wix Payments’ refund policies and timelines.

Please note:

  • Refund processing times may vary depending on the payment provider

  • Transaction or processing fees charged by Wix or third-party payment processors may be non-refundable, as permitted by Wix Payments terms

Mierzwa Paving does not control the processing speed of refunds once they are submitted through Wix Payments.

Rescheduling

Rescheduling a project does not constitute a cancellation and does not automatically entitle the customer to a refund unless agreed to in writing by Mierzwa Paving.

Chargebacks and Payment Disputes

Customers agree to contact Mierzwa Paving directly to resolve payment concerns prior to initiating a chargeback or payment dispute. Unauthorized chargebacks may result in additional fees and suspension of services.

Changes to This Refund Policy

Mierzwa Paving reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page.

Contact Information

For cancellation requests or refund inquiries, please contact:

Mierzwa Paving
Phone: (248) 332-4956
Email: contact@mierzwainc.com

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